All Systems Operational
Breadcrumb App and HQ   Operational
Breadcrumb Payments   Operational
Breadcrumb Support Operational
Breadcrumb Phone Support   Operational
Breadcrumb E-Mail Support   Operational
Breadcrumb Chat Support   Operational
3rd Party Payment Partners Operational
Cardflight   Operational
Chase   Operational
First Data Nashville   Operational
TSYS   Operational
3rd Party Gift Card Partners Operational
Opticard   Operational
SwipeIT   Operational
The Customer Connection (TCC)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 23, 2018

No incidents reported today.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018
Resolved - The issue with our third-party phone system provider is resolved and our support phone lines are back to our primary system. Throughout this third-party phone system issue, the Upserve platform remained unaffected and 100% available. Our friendly support agents are able to take your calls, chats and emails. Thank you, and Happy Mother's Day.
May 13, 09:34 PDT
Update - Upserve Support has now enabled redundant telephone capacity while our third party phone system provider works to resolve their incident. The Upserve platform remains 100% fully functional and is operating normally. Chat and Email support channels remain available for any immediate support needs. Chats can be initiated from Upserve HQ, Breadcrumb HQ, Upserve Live, or our support page at https://help.upserve.com/s/
May 13, 07:56 PDT
Identified - The Upserve phone support toll free number is currently unavailable due to a problem our third party phone system partner is experiencing. The Upserve platform remains 100% fully functional and is operating normally. Our support team is working with our third party phone provider to resolve their issue. Chat and Email support channels remain available for any immediate support needs. Chats can be initiated from Upserve HQ, Breadcrumb HQ, Upserve Live, or our support page at https://help.upserve.com/s/
May 13, 05:56 PDT
Investigating - Upserve Support phone systems are currently non-operational. Chat support remains available via Upserve HQ, Breadcrumb HQ, and the Upserve Live Mobile App. Our team is currently investigating root cause and will be updating shortly.
May 13, 05:32 PDT
May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.

May 9, 2018

No incidents reported.